Privacy Notice

Important: This is a pre-launch template. The Grocery Club operator must fill in the legal business name, contact email, hosting details and review the notice for compliance before collecting live data.

Operator: [INSERT LEGAL BUSINESS NAME]
Contact: [INSERT PRIVACY EMAIL]
Effective date: [INSERT DATE]

Information we collect

When you join our waitlist, we collect your name, email address, optional mobile number, suburb, postcode, grocery interests, optional shopping frequency and your marketing consent. If you visit via a tracked campaign or referral link, we may also collect campaign identifiers and a referral code.

Driver waitlist

If you join the driver waitlist, we collect your name, email, mobile number, suburb, postcode, vehicle type, preferred delivery areas, availability and recruitment consent. We use these details to assess delivery coverage and contact you about driver recruitment and onboarding. Driver registrations are stored separately from the customer waitlist in Netlify Forms. You can withdraw your interest using the contact details above. Do not submit identity documents or bank details through this form.

Why we collect it

We use this information to manage your pre-launch registration, estimate demand in launch areas, plan relevant store coverage and send Grocery Club marketing and launch communications where you consent.

Where it is stored and disclosed

Waitlist form submissions are processed and stored using Netlify Forms. Netlify and its service providers may process information outside Australia. Before launch, confirm the provider's current processing locations, subprocessors and retention arrangements and update this notice accordingly. We do not intend to sell your waitlist information.

How long we keep it

We retain waitlist data only as long as reasonably needed for the above purposes, subject to applicable law. Establish and document a retention and deletion schedule before launch.

Marketing choices

You may withdraw consent or request removal from the marketing list at any time by contacting the privacy email listed above. Every marketing email must include a working unsubscribe option. We will honour applicable unsubscribe requirements.

Access, correction and complaints

Contact us at the privacy email listed above to request access to or correction of your personal information, or to raise a privacy concern. We will respond in accordance with applicable Australian privacy requirements.

Security

We limit access to submissions to authorised personnel, use HTTPS hosting and aim to apply appropriate account security and access controls. No internet service can guarantee absolute security.

Changes

We may update this notice as our service develops. The current version will be published on this page.